EBA Personality: Olha Kopot, Branch Director, PJSC “Ingo Ukraine”

Issue 49, September 2012.

Can we start with an introduction of yourself and an overview of your company? How do you position yourselves on the market?
My career in Lviv Branch of “Ingo Ukraine” started in 2003 on the specialist position. In 2007 I became the Head of Insurance department and starting from 2011 I’m a director of Lviv branch. “Ingo Ukraine” has 20 years of experience on the market. Taking leading positions in the amounts of claims paid, the company is one of the largest insurance organizations in Ukraine in terms of premiums and amount of owned assets.

 Do you have any plans for expansion? What are your growth ambitions?
Our company is dynamically developing, which is proved by the insurance payment growth rates in comparence to the same period last year. The main drivers of growth for the next three years will be personal insurance, such as voluntary medical insurance. It is caused by the considerable market share that company occupies in the segments of property, vehicle, and liability insurance. However, there is a constant demand for quality health insurance products in the premium insurance segment.

What key market drivers are positively impacting your business?
As the key market drivers I see the amount of foreign investments in the region’s economy, appearance of foreign companies with formed insurance culture on the market and credit market reactivation.

What is your top priorities for the next 12 months?
Among the top priorities are strengthening positions on the regional market and increase the share of presence on the market.

Which business sectors presents the most interesting investment opportunities in today’s Western Ukrainian market?
Positive tendencies in the gross agricultural production are kept in agriculture field this years, as well as investment projects are being implemented. In my opinion, woodworking and light industries are also attractive.

6. What is the most important management lesson you have learned?
The leader should inspire employees by personal example and do his/her best to maintain positive atmosphere in the team.

Could you share your business success story? 
Success is always the result of individual efforts, however, we can not be successful without cooperation with others. Therefore, our success is formed by the good team and common understanding of goals and problems to be solved.

 The EBA focuses its actions on 7 vectors of economic development- Corruption fighting, Court system and Land reform, Currency regulation, VAT refund activation, Customs Procedures simplification and Technical barriers to trade elimination. Which one(s) so you foresee as the most vital and why?
All of the stated above vectors are important components of investment climate improvement and regional economy development.

 What in your opinion can be done to improve investment attractiveness of Ukraine?       The main task for the economic growth is forming a favorable investment climate. Unfortunately, a lot of processes, such as political reform, fighting corruption and others have long-term nature. Therefore it is important for the investors to be confident that today is better than yesterday, and tomorrow will be better than today.

 How could you see the future for your sphere of activity in Western Ukraine ? What are the prospects in this sphere in general? Can the infrastructure support planned growth
The company’s development strategy is the same for all regions, therefore the main priority for the coming years is purposeful and logical development of the regional network. For this special resources are provided, which are necessary for the dynamic development.

 What are your personal recommendations for anyone who wants to be successful in business?
In my opinion, if you do what you love, you will be successful.